Privacy Policy

Welcome to Acera Tools – a Online Store for CNC tools . We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your personal information. Please read this policy carefully to understand our practices regarding your data.

1. Information We Collect

While using our Store, we may collect the following types of personal information:

• Contact Information: Such as your name, email address, phone number, shipping address, etc.

• Payment Information: Such as credit card numbers, bank account details, etc. (processed through secure payment gateways).

• Account Information: Such as username, password, order history, etc.

• Technical Information: Such as IP address, browser type, device information, access times, and page views.

• Other Information: Any additional information you provide when contacting us.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders.

• To communicate with you regarding your orders, account, or inquiries.

• To improve our Store, products, and services.

• To send you promotional offers, newsletters, or updates (if you have opted in).

• To comply with legal obligations and prevent fraudulent activities.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• With trusted third-party service providers who assist us in operating our Store, processing payments, or delivering products (e.g., shipping companies, payment gateways).

• When required by law or to protect our rights, property, or safety.

• With your explicit consent.

4. Data Security

We implement a variety of security measures to protect your personal information, including:

• Using secure servers and encryption technologies.

• Regularly updating our systems to prevent unauthorized access.

• Limiting access to your information to authorized personnel only.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.

• Correction: You can update or correct any inaccurate information.

• Deletion: You can request the deletion of your personal data, subject to legal obligations.

• Opt-Out: You can unsubscribe from our marketing communications at any time.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our Store may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]

• Phone: +852 44059481

• Address: 5th Floor,193 Prince Edward Rd W, Mong Kok,Kowloon, HongKong